FOCUS AREAS THROUGHOUT 2023 / 2024 We are implementing concrete measures to reduce the amount of waste and to focus on using clothing until it is completely worn out. We aim to contribute to the creation of a culture where it is worthwhile to repair clothing, recognizing that clothing requires resources and therefore should be developed, worn, used, and treated with care to protect the planet’s limited resources. Responsibility is part of our DNA and deeply embedded in our business. We contribute to and support transparent and fact-based changes in responsibility. We believe that these changes should encompass both social, environmental, quality, and economic perspectives to bring about long-term change. We are meeting the upcoming legal requirements for increased transparency in our work with responsibility and believe that data, longevity, collaboration, and continuous improvements are the keys to achieving this goal. Dorte Nørskov Sales Manager, Textile Service “In the Textile Service segment, it is clear how the focus on accountability is playing an increasingly significant role among customers. This is particularly evident in connection with the public sector and other large tenders. “In the past, the focus was on documenting our memberships and certificates, but over the past few years, we have found that more and more of our customers are demanding increased transparency and reporting, right down to the product level,” says Dorte Nørskov. She continues, “We are investing more and more resources in documenting the environmental impact of products, transparency in the supply chain and ESG initiatives”. “We embrace the demand for more fact-based data, and our work on developing an LCA (Life Cycle Assessment) for selected products is a significant factor for documentation. Additionally, our collaboration with selected customers and external partners in projects on how data can promote a more sustainable textile industry are essential contributions,” concludes Dorte Nørskov. The Textile Service is a department at ID ® that delivers corporate workwear to industrial laundries, Horesta, hospitals, and the healthcare sector. 3
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